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Customer Service Specialist - Global Imagination Industry (Mandarin/Cantonese Speaker)

Full Time (8:00AM - 7:00PM)

MYR 4,000.00 - 5,000.00

Junior

0 year experience

Customer Service (Call Centre Executive)

(On Site) 47301 Ara Damansara, Selangor, Malaysia

Customer Service Specialist - Global Imagination Industry (Mandarin/Cantonese Speaker)

(On Site) 47301 Ara Damansara, Selangor, Malaysia

Job Description

*📢 Join Our Team as a Customer Service Specialist in the Printer Industry!*

 

Are you passionate about providing exceptional customer service? Do you have a knack for solving problems and a keen interest in the printing industry? If so, we want to hear from you!

 

✨ What We Offer: 

💼 Job Position: Customer Service Specialist (Mandarin/Cantonese Speaker)

🏢 Industry: Printer & Imaging Solutions

⏰ Working Hours: Day Shifts Only (2 OFFS DAYS and Permanent Off day on Sunday)

📍 Location: Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT)

💸 Salary: Monthly salary with minimum RM4000 above, plus KPI incentive up to RM200

 

🔍 Key Responsibilities:

🖨️ Product Support: Assist customers with printer-related inquiries, troubleshooting, and resolving issues.

💬 Communication: Provide prompt and courteous responses to customer emails, calls, and chats.

📊 Reporting: Maintain accurate records of customer interactions and feedback.

🤝 Customer Satisfaction: Ensure a high level of customer satisfaction by going above and beyond in service delivery.

 

Job Requirements

🛠️ Skills & Qualifications:

🔧 Technical Proficiency: Familiarity with printer hardware and software is a plus.

💡 Problem-Solving: Ability to think on your feet and resolve issues quickly.

🗣️ Communication: Excellent verbal (Mandarin &English) and written communication skills.

📚 Experience: Previous experience in customer service or technical support, preferably in the printing industry. Fresh graduate is welcomed! 

 

🌟 Perks & Benefits:

🏖️ Paid Time Off: Generous vacation days and holidays. (5 working days per week)

📈 Growth Opportunities: Professional development and career advancement.

🩺 Health Coverage: Medical leave entitlement

👥 Team Environment: Work with a supportive and dynamic team.

 

**🚀 How to Apply:**

Ready to make your mark in the printer industry? Apply it and let us know why you’d be a great fit! HR will look for you! 

Skills

Required (Must) Preferred (Add-on)
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About The Company

Aegis BPO Malaysia Sdn. Bhd.

SSM Registration Code: -

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Aegis BPO Malaysia Sdn. Bhd.

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📢 Customer Service Specialist - Mandarin Speaker 📢

(On Site) 47301 Ara Damansara, Selangor, Malaysia, Ara Damansara, 47301 Ara Damansara, Selangor, Malaysia

MYR 2,800.00 - 4,000.00

Applied Latest Job Internship Icon Internship Fresh Graduate Experienced Icon Fresh Grads & Experienced

Customer Service Specialist - Global Printer Industry (Mandarin/Cantonese Speaker)

(On Site) 47301 Ara Damansara, Selangor, Malaysia

MYR 4,000.00 - 5,000.00

Applied Latest Job Internship Icon Internship Fresh Graduate Experienced Icon Fresh Grads & Experienced
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