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High Salary RM3500 MANDARIN ENG BM - Customer Service @ Airline Industry | PJ

Full Time (8:00AM - 9:00PM)

MYR 3,000.00 - 3,500.00

Junior

0 year experience

Customer Service (Call Centre Executive)

(On Site) Ara Damansara, 47301 Petaling Jaya, Selangor, Malaysia

High Salary RM3500 MANDARIN ENG BM - Customer Service @ Airline Industry | PJ

(On Site) Ara Damansara, 47301 Petaling Jaya, Selangor, Malaysia

Job Description

Responsibility 
Handle all inbound calls in regarding to customer’ general inquiries. 
Ready to assist customers includes replying to emails to solve their problems and issues on time. 
Handle customers with professional manner to maintain customer’s satisfaction 
Work in a professional team to achieve targeted KPI. 

 

Benefits 
Salary package: Up to RM3,000 basic + up to RM200 KPI allowance + Up to RM300 night shift allowance 
Annual Leave:12 days 
Sick Leave: 14 days 
EPF & SOCSO contributions
1-month paid training 

Job Requirements

Requirements 
Education at least a qualification in SPM or above
Fluent Proficiency in Mandarin & English and Bahasa is an additional advantage. 
Have no issue to work at scheduled time

(Monday – Sunday: 8:00 AM – 9:00 PM,  any 9 hours per shift including 1 hour break time )  

- 5 days working day

Rotational OFF Day: 2 days per week. 
Have no issue to base at Petaling Jaya, Selangor
Able to join intake date: 23 April 2025
 

Required Language

-

Skills

Required (Must) Preferred (Add-on)
-
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About The Company

Agensi Pekerjaan JEV Management Sdn. Bhd.

SSM Registration Code: -

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We are a fully licensed recruitment agency (JTKSM 860) with extensive experience in advising businesses on recruitment and placement matching the right talents to the jobs based on their area of expertise, and sourcing the right talents for our clientele.

This extends to providing onboarding, corporate training to coaching services which are critical to raising productivity and ROI as well as talent retention. (Providing onboarding, corporate training, and coaching services is crucial for increasing productivity, ROI, and talent retention. These services play an important role in helping employees become productive quickly, developing their skills, and retaining them in the long run.)

In recruitment, speed is of the essence. Being a niche player in four major industries, namely IT, Hospitality/ Retail, Finance, and Contact Centre/ Customer Service, we have the in-depth industry and market knowledge to source and supply the ideal talents that suit the needs of the industries speedily and within clear requirements.

At JEV Management, we strongly believe in smart customization, whereby we would tailor our strategy based on the client’s needs, from job fit to alignment to organizational goals and culture. Our Corporate Training and Coaching services also offer highly customized solutions to meet the unique needs of our clients. We work closely with our clients to ensure they get the best talent acquisition and development solutions.

We view every potential hire from the holistic perspective of the talent life-cycle, from recruitment to development to progression. Our highly integrated and flexible approach is the reason why we have been receiving talent placement requests from both local and international firms. Besides adhering to high values and ethics, we offer robust market knowledge in guiding and coaching career seekers, and advising the client, especially when there is insufficient knowledge in the local or international market talent pool.

We emphasized the values and expectations of our clients, and fulfilling their expectations and needs will always be our priority.

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