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[Up To RM 4000]-Bahasa Indonesian Speaking Customer Support Executive (Petaling Jaya, Malaysia)

Full Time (9:00AM - 6:00PM)

MYR 3,000.00 - 4,000.00

Junior

0 year experience

Customer Service (Call Centre Executive)

(On Site) PJ, 46050 Petaling Jaya, Selangor, Malaysia

[Up To RM 4000]-Bahasa Indonesian Speaking Customer Support Executive (Petaling Jaya, Malaysia)

(On Site) PJ, 46050 Petaling Jaya, Selangor, Malaysia

Job Description

  • Answer inbound calls/emails/chats and make outbound calls
  • Evaluate issues and complaints of the clients and provide proper solutions to them
  • Respond to the needs of customers and provide personalized service
  • Provide information on the company’s products or services (healthcare related) and generates better understanding to the clients. 
  • Keep track of all customer inquiries and follow up to verify that all questions are answered regarding customer problems.

Job Requirements

  • Minimum possess at least Diploma level or above
  • Fresh Graduates are welcome to apply
  • Proficient in Bahasa Indonesian is required
  • Average in English communication skills is required
  • Able to work in Petaling Jaya (work in office)
  • Proficient in basic office software (Microsoft office)
  • Able to work independently with minimum supervisory.
  • Good communication skills and attitude
  • Experience in Customer Service background will be add advantages
  • Working Mode: Work in office
  • Working Hour: Monday – Friday (9am – 6pm), Saturday-Alternate week (9am – 1pm)
  • Over-Time: Saturday (For supporting from 1pm to 6pm only)

Required Language

-

Skills

Required (Must) Preferred (Add-on)
-

Benefits

-
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About The Company

Agensi Pekerjaan JEV Management Sdn. Bhd.

SSM Registration Code: -

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We are a fully licensed recruitment agency (JTKSM 860) with extensive experience in advising businesses on recruitment and placement matching the right talents to the jobs based on their area of expertise, and sourcing the right talents for our clientele.

This extends to providing onboarding, corporate training to coaching services which are critical to raising productivity and ROI as well as talent retention. (Providing onboarding, corporate training, and coaching services is crucial for increasing productivity, ROI, and talent retention. These services play an important role in helping employees become productive quickly, developing their skills, and retaining them in the long run.)

In recruitment, speed is of the essence. Being a niche player in four major industries, namely IT, Hospitality/ Retail, Finance, and Contact Centre/ Customer Service, we have the in-depth industry and market knowledge to source and supply the ideal talents that suit the needs of the industries speedily and within clear requirements.

At JEV Management, we strongly believe in smart customization, whereby we would tailor our strategy based on the client’s needs, from job fit to alignment to organizational goals and culture. Our Corporate Training and Coaching services also offer highly customized solutions to meet the unique needs of our clients. We work closely with our clients to ensure they get the best talent acquisition and development solutions.

We view every potential hire from the holistic perspective of the talent life-cycle, from recruitment to development to progression. Our highly integrated and flexible approach is the reason why we have been receiving talent placement requests from both local and international firms. Besides adhering to high values and ethics, we offer robust market knowledge in guiding and coaching career seekers, and advising the client, especially when there is insufficient knowledge in the local or international market talent pool.

We emphasized the values and expectations of our clients, and fulfilling their expectations and needs will always be our priority.

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