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up to RM4000 - Client Service Executive - Food delivery Industry | JB

Full Time (8:00AM - 7:59AM)

MYR 3,000.00 - 4,000.00

Junior

0 year experience

Customer Service (Call Centre Executive)

(Hybrid) 79250 Iskandar Puteri, Johor, Malaysia

up to RM4000 - Client Service Executive - Food delivery Industry | JB

(Hybrid) 79250 Iskandar Puteri, Johor, Malaysia

Job Description

Provide outstanding customer services to users over phone, email, and live-chat regarding food bookings, services, issues and app-related concerns.

Able to read and type in Traditional Mandarin.
Resolve issues efficiently, ensuring customer satisfaction.
Coordinate with food deliveries driver and partners to ensure smooth operations.
Maintain accurate records of customer interactions and feedback.
Follow company guidelines and policies to handle escalations professionally.

Job Requirements

Minimum SPM qualification
Conversational English is acceptable
Proficiency in Traditional Mandarin (reading, writing, speaking)
Willing to work 5/6 days per week (rotational off-day) @ 6 days work FULL Attendance Allowance
Comfortable with rotational shifts (9 hours per shift, inclusive of break 1 hour)
Able to work on weekends and public holidays
Availability to start on 3 / 7 / 14 April 2025
Must be able to work on-site in Johor Bahru

Required Language

-

Skills

Required (Must) Preferred (Add-on)
-
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About The Company

Agensi Pekerjaan JEV Management Sdn. Bhd.

SSM Registration Code: -

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We are a fully licensed recruitment agency (JTKSM 860) with extensive experience in advising businesses on recruitment and placement matching the right talents to the jobs based on their area of expertise, and sourcing the right talents for our clientele.

This extends to providing onboarding, corporate training to coaching services which are critical to raising productivity and ROI as well as talent retention. (Providing onboarding, corporate training, and coaching services is crucial for increasing productivity, ROI, and talent retention. These services play an important role in helping employees become productive quickly, developing their skills, and retaining them in the long run.)

In recruitment, speed is of the essence. Being a niche player in four major industries, namely IT, Hospitality/ Retail, Finance, and Contact Centre/ Customer Service, we have the in-depth industry and market knowledge to source and supply the ideal talents that suit the needs of the industries speedily and within clear requirements.

At JEV Management, we strongly believe in smart customization, whereby we would tailor our strategy based on the client’s needs, from job fit to alignment to organizational goals and culture. Our Corporate Training and Coaching services also offer highly customized solutions to meet the unique needs of our clients. We work closely with our clients to ensure they get the best talent acquisition and development solutions.

We view every potential hire from the holistic perspective of the talent life-cycle, from recruitment to development to progression. Our highly integrated and flexible approach is the reason why we have been receiving talent placement requests from both local and international firms. Besides adhering to high values and ethics, we offer robust market knowledge in guiding and coaching career seekers, and advising the client, especially when there is insufficient knowledge in the local or international market talent pool.

We emphasized the values and expectations of our clients, and fulfilling their expectations and needs will always be our priority.

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© Copyright 2025 Agensi Pekerjaan JEV Management Sdn. Bhd., registered in Malaysia (Company No: 201701016948 (1231113-U), EA License No. JTKSM860)
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