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Telesales Executive

  • 2024-08-07

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Menara Etiqa, Kuala Lumpur, Kuala Lumpur, Malaysia

Telesales Executive

Job Description

Job Description: -Cross-sell and up-sell and an array of card’s financial and related products to existing OCBC customers / new customers through telemarketing distribution and initiative. (i.e. Balance Transfer/ Call for Cash to Credit Card customer, OCBC Card to new customer / existing OCBC’s customer.) -Responsible in meeting individual daily, monthly, quarterly, and yearly sales target, and Key Performance Indicators (KPIs). -Ensure data accuracy with minimal error and defect in daily sales submission prior forward to Sales Support Unit. -Foster good relationship with customer and provide high level of quality service in managing customer’s inquiries and needs and feedback during sales solicitation. -Keep abreast of competitor’s activities and products. -Handle customer issues (if any) that may arise during or after sales and provide workable resolution to avoid customer’s dissatisfaction or any disputes. -Carry out ad-hoc duty as directed by the management. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-ocbc-bank-job-telesales-executive] ; Requirements:- Job Requirements: -Candidate must possess at least a SPM, recognize Diploma or Degree in any discipline. -Experienced in telesales environment will be added advantage. -Good interactive and communication skills in English, Chinese and Bahasa Malaysia. -Enthusiastic, aggressive, self-motivation attitude and coupled with desire to succeed and strive for the best-in-class sales results. -Able to work under pressure and highly intense sales environment. -Fresh graduates are encouraged to apply.    Remuneration: -Attractive Basic Salary and Incentive scheme package  -Annual leave and Medical Coverage  -Flexible Plan Benefit  -EPF employer Contribution  -Team Player environment 

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