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Consultant Contact Centre (Insurance)

  • 2024-11-22

MYR 2,400.00 - 3,000.00

Plaza Sentral, KL Sentral, Kuala Lumpur, Malaysia

Consultant Contact Centre (Insurance)

Job Description

Who We Are: At SRG Asia Pacific , we’re revolutionizing the insurance industry with our innovative products and customer-centric approach. We're looking for passionate, driven, and tech-savvy individuals to join our team and help people make smarter insurance choices. If you're looking for a role where you can grow, earn, and make a real difference, this is the place for you! What You’ll Be Doing: -Consultative Selling: Engage with customers, understand their needs, and recommend insurance products that best suit them. -Customer Relationship Building: Develop and maintain strong relationships with customers, guiding them through their insurance journey. -Product Knowledge: Stay up to date with the latest insurance products and market trends so you can offer informed, tailored solutions. -Lead Generation: Source new customers by using digital tools, social media, and networking—no cold-calling necessary! -Achieving Targets: Meet and exceed sales goals while ensuring that customers have a seamless, positive experience. -Tech-Savvy Sales: Use CRM tools and online platforms to track leads, follow-ups, and customer interactions. -Customer Support: Provide excellent post-sale service by helping clients with any questions or claims they may have. What We’re Looking For: -Digital Natives: You’re comfortable using digital tools and social media to engage and communicate. -Sales-Oriented: You’re not afraid of setting and achieving goals. Whether it’s a small win or a big target, you’re driven to succeed! -Excellent Communicator: You know how to engage with people and can explain complex topics (like insurance) in simple ways. -Positive Attitude: You bring energy to the table and remain positive, even when faced with challenges. -Adaptable: You thrive in fast-paced environments and adapt quickly to new products, processes, or technology. -Team Player: While you’re driven to succeed individually, you know that teamwork makes the dream work. -Self-Starter: You take initiative, are self-motivated, and don’t wait for instructions to get things done. -Customer-Focused: You’re committed to putting the customer first and providing exceptional service. Why You'll Love Working with Us: -Earning Potential: Competitive salary with commission-based earnings—your hard work pays off! -Career Growth: Opportunities for advancement, personal development, and access to training programs. -Tech-Driven Environment: Work with the latest tools and platforms to make your job more efficient and enjoyable. -Inclusive Culture: We believe in diversity and inclusion and welcome people from all backgrounds. -Perks and Benefits: Performance bonuses, healthcare, paid time off, and more. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-srg-asia-pacific-sdn-bhd-job-consultant-contact-centre-insurance] ; Requirements:- What We’re Looking For: -Insurance Experience: Minimum of 6 months of experience in the insurance industry, with a solid understanding of insurance products and services. -Sales or Customer Service Experience: A proven track record in sales or customer service, where you’ve demonstrated excellent communication skills, problem-solving abilities, and customer-centric service. -Digital Native: Comfortable using digital tools and social media to engage and communicate with customers. -Sales-Oriented: Driven to meet and exceed sales targets, with the ability to close deals effectively. -Excellent Communicator: Able to explain complex insurance concepts in a simple, customer-friendly way. -Positive Attitude: A can-do attitude that remains upbeat even when faced with challenges. -Adaptable: Able to quickly adapt to new products, technology, and changes in the insurance landscape. -Team Player: Collaborative, but also independent and self-motivated to meet your personal goals. -Customer-Focused: You’re always thinking about how to provide the best service and value to your customers.

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