Best Benefits

Agensi Pekerjaan JEV Management Sdn. Bhd.

Basic Salary RM 9,000-11,000 Mandarin Speaking Platform Risk Management Senior Manager @ KL

Full Time

MYR 9,000.00 - 11,000.00

Senior Manager

3 years experience

Others (Others)

(On Site) 50200 Bukit Bintang, Kuala Lumpur, Malaysia

Basic Salary RM 9,000-11,000 Mandarin Speaking Platform Risk Management Senior Manager @ KL

(On Site) 50200 Bukit Bintang, Kuala Lumpur, Malaysia

Job Description

· Responsible for handling global issues related to account theft and fraud (payment fraud, fraud & scam, crisis management, dispute resolutions), ensuring efficient team operations, setting team goals and plans, and achieving relevant targets.

· Reduce the occurrence of fraud on the platform and ensure dynamic zeroing of theft incidents.

· Continuously monitor industry trends and developments, optimize processing workflows, and promote product/tool enhancements to improve efficiency.

· Recruit and develop top talent to ensure the team is well-staffed.

[Benefits]

· Grab meal allowance: RM25/day (subject to previous month attendance) payable in Grab business account

· OT Transportation Grab Car Allowances: 9pm to 6am (next day) during working days

· Team building pay & claims up to RM200 / month

· Medical coverage in/outpatient under AmMetLife

· Training fund @ RM1500 / year (Upon confirmation, after 3 months)

· Gym Subsidy @ RM1000 / year (Upon confirmation, after 3 months)

Job Requirements

· At least 3 years of experience in handling theft and fraud cases, including but not limited to identifying fraud patterns, investigating cases, and coordinating with law enforcement agencies.

· Experience in managing a team 20 to 50 members (including experience in managing Team Leads), with the ability to effectively lead the team, assign tasks, oversee key workflows, and ensure the team achieves business objectives.

· Proficient in both Mandarin and English, with the ability to communicate fluently and produce business reports, emails, and other relevant documentation both in writing and verbally.

· Capable of developing department work plans and strategies to ensure departmental goals are met and continuously optimize departmental operational efficiency.

· Able to collaborate across departments, coordinate resources, and jointly address and resolve issues related to security and fraud.

· Preferred candidates will have risk control management experience in the financial and blockchain industries.

Required Language

Mandarin English

Skills

Required (Must) Preferred (Add-on)

Benefits

EPF & Socso

Annual Leave

About The Company

Agensi Pekerjaan JEV Management Sdn. Bhd.

SSM Registration Code: -

We are a fully licensed recruitment agency (JTKSM 860) with extensive experience in advising businesses on recruitment and placement matching the right talents to the jobs based on their area of expertise, and sourcing the right talents for our clientele.

This extends to providing onboarding, corporate training to coaching services which are critical to raising productivity and ROI as well as talent retention. (Providing onboarding, corporate training, and coaching services is crucial for increasing productivity, ROI, and talent retention. These services play an important role in helping employees become productive quickly, developing their skills, and retaining them in the long run.)

In recruitment, speed is of the essence. Being a niche player in four major industries, namely IT, Hospitality/ Retail, Finance, and Contact Centre/ Customer Service, we have the in-depth industry and market knowledge to source and supply the ideal talents that suit the needs of the industries speedily and within clear requirements.

At JEV Management, we strongly believe in smart customization, whereby we would tailor our strategy based on the client’s needs, from job fit to alignment to organizational goals and culture. Our Corporate Training and Coaching services also offer highly customized solutions to meet the unique needs of our clients. We work closely with our clients to ensure they get the best talent acquisition and development solutions.

We view every potential hire from the holistic perspective of the talent life-cycle, from recruitment to development to progression. Our highly integrated and flexible approach is the reason why we have been receiving talent placement requests from both local and international firms. Besides adhering to high values and ethics, we offer robust market knowledge in guiding and coaching career seekers, and advising the client, especially when there is insufficient knowledge in the local or international market talent pool.

We emphasized the values and expectations of our clients, and fulfilling their expectations and needs will always be our priority.

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