Best Benefits

BOSCA WORLD MANAGEMENT

Latest Job

E-commerce Executive

Full Time (9:00AM - 6:00PM)

MYR 2,500.00 - 3,000.00

Junior

4 years experience

Banking/Financial Services (Others)

(On Site) 47810 Kuala Lumpur, Kuala Lumpur, Malaysia

E-commerce Executive

(On Site) 47810 Kuala Lumpur, Kuala Lumpur, Malaysia

Job Description

Job Description
• Administration and processing of online orders on E-commerce platforms such as
Wordpress websites/ Shopee / Lazada / Zalora / Amazon, etc;
• Manage the inventory of online platform effectively to avoid stock-outs and overselling;
• Daily monitor and reply customer inquiries appropriately across all E-commerce platforms to ensure a reliable and consistent customer experience, aligned with best-practices. Manage to follow up with customers' requests, enquiries, orders etc;
• Daily monitor on product reviews / ratings and reply to queries to ensure customer satisfaction;
• Manage to come up with solutions by communicating with online platform's customer service;
• Coordination of packing & arrangement on the shipment base on our Logistics;
• Uploading and maintaining all the SKUs selection on the e-commerce platform;
• Support the Management team in exploring strategic initiatives for our online offering;
• Assistance with price adjustments / promotion deals on e-commerce platform

Job Requirements

Requirements:
• Minimum Diploma with 1 to 2 years relevant experience
• Able to adapt to a fast paced working environment with tight deadlines
• Energetic, fast learning, responsible, self-motivated, enthusiastic, mature and meticulous with a can-do attitude and good sense of confidentiality
• Team player with good interpersonal, oral and written communication skills
• Highly proficient in MS Office applications

Required Language

English

Skills

Required (Must) Preferred (Add-on)

Benefits