Requirement Gathering & Analysis:

• Collaborate with finance and operations teams to gather and document business requirements.
• Conduct gap analysis to identify potential improvements and customizations in Dynamics 365 F&O.
• Work with stakeholders to define project scope, timelines, and deliverables.

Solution Design & Implementation:

• Design and implement configurations, customizations, and workflows in Dynamics 365 F&O.
• Collaborate with technical teams to support the development of custom features or integrations.
• Participate in testing and quality assurance to validate solutions align with business requirements.

System Optimization & Support:

• Analyze and troubleshoot issues in Dynamics 365 F&O, ensuring timely resolution.
• Identify opportunities to optimize processes and improve system performance.
• Provide day-to-day user support and address functional inquiries from business teams.

Training & Documentation:

• Develop training materials and conduct user training sessions to enhance user adoption.
• Document business processes, configurations, and changes for knowledge sharing.

Continuous Improvement & Reporting:

• Stay updated on Dynamics 365 F&O best practices, releases, and new features.
• Generate reports and provide insights to support decision-making and drive efficiency.
• Collaborate with the finance and operations departments to ensure ongoing alignment with business objectives.