Customer Service Specialist - Global Printer Industry (Mandarin/Cantonese Speaker)
Sepenuh Masa (8:00AM - 7:00PM)
MYR 4,000.00 - 5,000.00
Junior
0 tahun pengalaman
Customer Service (Call Centre Executive)
(On Site) 47301 Ara Damansara, Selangor, Malaysia
Customer Service Specialist - Global Printer Industry (Mandarin/Cantonese Speaker)
(On Site) 47301 Ara Damansara, Selangor, Malaysia
Butiran Pekerjaan
*📢 Join Our Team as a Customer Service Specialist in the Printer Industry!*
Are you passionate about providing exceptional customer service? Do you have a knack for solving problems and a keen interest in the printing industry? If so, we want to hear from you!
✨ What We Offer:
💼 Job Position: Customer Service Specialist (Mandarin/Cantonese Speaker)
🏢 Industry: Printer & Imaging Solutions
⏰ Working Hours: Day Shifts Only (2 OFFS DAYS and Permanent Off day on Sunday)
📍 Location: Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT)
💸 Salary: Monthly salary with minimum RM4000 above, plus KPI incentive up to RM200
🔍 Key Responsibilities:
🖨️ Product Support: Assist customers with printer-related inquiries, troubleshooting, and resolving issues.
💬 Communication: Provide prompt and courteous responses to customer emails, calls, and chats.
📊 Reporting: Maintain accurate records of customer interactions and feedback.
🤝 Customer Satisfaction: Ensure a high level of customer satisfaction by going above and beyond in service delivery.
Keperluan
🛠️ Skills & Qualifications:
🔧 Technical Proficiency: Familiarity with printer hardware and software is a plus.
💡 Problem-Solving: Ability to think on your feet and resolve issues quickly.
🗣️ Communication: Excellent verbal (Mandarin &English) and written communication skills.
📚 Experience: Previous experience in customer service or technical support, preferably in the printing industry. Fresh graduate is welcomed!
🌟 Perks & Benefits:
🏖️ Paid Time Off: Generous vacation days and holidays. (5 working days per week)
📈 Growth Opportunities: Professional development and career advancement.
🩺 Health Coverage: Medical leave entitlement
👥 Team Environment: Work with a supportive and dynamic team.
**🚀 How to Apply:**
Ready to make your mark in the printer industry? Apply it and let us know why you’d be a great fit! HR will look for you!
Kemahiran
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