Company Banner
Dimohon Internship Icon Latihan Industri Fresh Graduate Experienced Icon Lepasan Graduan & Berpengalaman Kerja Terkini

Customer Service

Sepenuh Masa

MYR 1,800.00 - 2,800.00

Peringkat Tengah

2 tahun pengalaman

Customer Service (Customer Service - General)

(On Site) 59200 Bangsar South, Kuala Lumpur, Malaysia

Customer Service

(On Site) 59200 Bangsar South, Kuala Lumpur, Malaysia

Butiran Pekerjaan

 

Responsibility

• Deliver excellent customer service through answering incoming customer inquiries via phone, email, or chat (WhatApps, WeChat & etc) in a professional and timely manner on all OTA.

• Manage and maintain guest accounts, including updating contact information and processing payments.

• Provide accurate and up-to-date information about products and services to guests.

• Perform office-based administrative duties when require.

• Coordinate cleaning / laundry / maintenance with cleaner, maintenance & other team members.

• Handle and resolve guest requests/issues and ensuring prompt action.

• Maintaining a positive, empathetic, and professional attitude towards guests at all times

Benefits

• Access to all the facility for you and families: infinity pool, gym, sky garden and etc.

• Special discount for all the staycation and Co-living properties.

• Fun & cozy workplace & colleagues.

• Remuneration Packages: Basic + Allowance + KPI Incentive

Additional Benefits

Training Provided,Allowance Provided,Staff Activities

Keperluan

• Interpersonal and customer service skills to ensure positive interactions with customers• Analytical and problem-solving skills to diagnose problems and recommend effective solutions
• Multitasking and organizational skills to work on multiple issues at one time
• Active listening and communication skills to handle patrons who may be upset
• Time-management skills to respond to customer emails, calls and web chat messages promptly
• Teamwork skills to collaborate with representatives and coworkers in other departments
• Ability to remain upright and stationary for long periods during a shift
• Technical skills to use voice-over-IP phones and customer records management, word processing, database, email and chat software programs

• Proficiency in speak, read & write of Bahasa Malaysia & English. Other language such as Mandarin and etc shall be added advantages.

• Fresh Graduates are welcome to apply.

• Able to work on weekends and public holidays. Off day on weekday.

• Working hour: Rotation

Kemahiran

Diperlukan (Mesti) Diutamakan (Tambahan)
-
Company Banner

Latar Belakang Syarikat

At Connection Sdn Bhd

Nombor Pendaftaran SSM: 1420879-A

Dimohon Internship Icon Latihan Industri Fresh Graduate Experienced Icon Lepasan Graduan & Berpengalaman Kerja Terkini
-

Foto Syarikat

Berhati-hati dengan penipuan. JANGAN memberikan maklumat peribadi atau wang kepada pihak yang tidak dikenali. Sahkan identiti sebelum bertindak. Laporkan segera jika mengesyaki penipuan. Kekal maklum dan kekal selamat.

Company Logo

At Connection Sdn Bhd

Lihat Profil
Job Majestic Logo

© Hakcipta 2024 Agensi Pekerjaan JEV Management Sdn. Bhd., registered in Malaysia (Company No: 201701016948 (1231113-U), EA License No. JTKSM860)
© Hakcipta 2024 Job Majestic Sdn. Bhd., registered in Malaysia (Company No: 201701037852 (1252023-X))

Ask us