Faedah Terbaik

Agensi Pekerjaan JEV Management Sdn Bhd

Lepasan Graduan & Berpengalaman

(E-HAILING) ENGLISH Speaker!!!Basic Up to RM2100-Customer Service Support @ JB.

Sepenuh Masa

MYR 2,100.00 - 2,800.00

Junior

0 tahun pengalaman

Customer Service (Customer Service - General)

(On Site) Nusa Jaya, 79250 Iskandar Puteri, Johor, Malaysia

(E-HAILING) ENGLISH Speaker!!!Basic Up to RM2100-Customer Service Support @ JB.

(On Site) Nusa Jaya, 79250 Iskandar Puteri, Johor, Malaysia

Butiran Pekerjaan

Responsibility

· Address and resolve inbound customer inquiries across various channels, including phone, chat, and email, related to ride-hailing, food delivery, and other services.

· Manage and resolve customer complaints and issues, including those related to driver or delivery partner performance, service quality, and order discrepancies.

· Help customers with order modifications, cancellations, and refunds as needed, ensuring a smooth and efficient process.

· Clearly communicate any changes in service policies, terms, or conditions to customers, ensuring they are well-informed.

· Keep current with any updates in service policies, operational procedures, and customer service best practices.

Keperluan

Requirements

. Possess at least SPM and above. Fresh graduate is welcome to apply.
. Fluency in reading and writing in English is a must
· 24 Hours rotational shift (9 Hours including 1 hour break)

· 6 Workdays and 1 Rotational Off day including working on weekend and public holidays.

. Passionate on customer experience related tasks

. Able to work in a fast-paced environment.
. Strong ability to multitask, prioritize and manage time effectively.
. You are required to work on site at Medini 7 Office
. Available to start work on 2nd October 2024

Bahasa Yang Diperlukan

Bahasa Inggeris

Kemahiran

Diperlukan (Mesti) Diutamakan (Tambahan)

Faedah

Training Provided

Latar Belakang Syarikat

Agensi Pekerjaan JEV Management Sdn Bhd

Nombor Pendaftaran SSM: -

Lepasan Graduan & Berpengalaman

Social Media Syarikat

Foto Syarikat

Berhati-hati dengan penipuan. JANGAN memberikan maklumat peribadi atau wang kepada pihak yang tidak dikenali. Sahkan identiti sebelum bertindak. Laporkan segera jika mengesyaki penipuan. Kekal maklum dan kekal selamat.

Agensi Pekerjaan JEV Management Sdn Bhd

Lihat Profil