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RM2,800 ENG Customer Care Representative – (E-hailing industry) | JB

Sepenuh Masa (8:00AM - 7:59AM)

MYR 2,100.00 - 2,800.00

Junior

0 tahun pengalaman

Customer Service (Customer Service - General)

(On Site) 79250 Iskandar Puteri, Johor, Malaysia

RM2,800 ENG Customer Care Representative – (E-hailing industry) | JB

(On Site) 79250 Iskandar Puteri, Johor, Malaysia

Butiran Pekerjaan

Handle inbound customer inquiries via calls, email and live chat
Assist customers with ride bookings, cancellations, fare inquiries, and app-related concerns
Provide professional customer support and issue resolution
Coordinate with drivers and partners to ensure smooth operations
Maintain accurate records of customer interactions and feedback
Adhere to company guidelines and service standards

Keperluan

Minimum SPM qualification
Proficiency in English (reading, writing, speaking)
Willing to work  6 days per week (rotational off-day)
Comfortable with rotational shifts (9 hours per shift, inclusive of break)
Able to work on weekends and public holidays
Availability to start on 14 April 2025
Must be able to work on-site in Johor Bahru

Bahasa Yang Diperlukan

-

Kemahiran

Diperlukan (Mesti) Diutamakan (Tambahan)
-

Faedah

-
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Latar Belakang Syarikat

Agensi Pekerjaan JEV Management Sdn. Bhd.

Nombor Pendaftaran SSM: -

Dimohon Internship Icon Latihan Industri Fresh Graduate Experienced Icon Lepasan Graduan & Berpengalaman Kerja Terkini

We are a fully licensed recruitment agency (JTKSM 860) with extensive experience in advising businesses on recruitment and placement matching the right talents to the jobs based on their area of expertise, and sourcing the right talents for our clientele.

This extends to providing onboarding, corporate training to coaching services which are critical to raising productivity and ROI as well as talent retention. (Providing onboarding, corporate training, and coaching services is crucial for increasing productivity, ROI, and talent retention. These services play an important role in helping employees become productive quickly, developing their skills, and retaining them in the long run.)

In recruitment, speed is of the essence. Being a niche player in four major industries, namely IT, Hospitality/ Retail, Finance, and Contact Centre/ Customer Service, we have the in-depth industry and market knowledge to source and supply the ideal talents that suit the needs of the industries speedily and within clear requirements.

At JEV Management, we strongly believe in smart customization, whereby we would tailor our strategy based on the client’s needs, from job fit to alignment to organizational goals and culture. Our Corporate Training and Coaching services also offer highly customized solutions to meet the unique needs of our clients. We work closely with our clients to ensure they get the best talent acquisition and development solutions.

We view every potential hire from the holistic perspective of the talent life-cycle, from recruitment to development to progression. Our highly integrated and flexible approach is the reason why we have been receiving talent placement requests from both local and international firms. Besides adhering to high values and ethics, we offer robust market knowledge in guiding and coaching career seekers, and advising the client, especially when there is insufficient knowledge in the local or international market talent pool.

We emphasized the values and expectations of our clients, and fulfilling their expectations and needs will always be our priority.

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Agensi Pekerjaan JEV Management Sdn. Bhd.

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© Hakcipta 2025 Agensi Pekerjaan JEV Management Sdn. Bhd., registered in Malaysia (Company No: 201701016948 (1231113-U), EA License No. JTKSM860)
© Hakcipta 2025 Job Majestic Sdn. Bhd., registered in Malaysia (Company No: 201701037852 (1252023-X))

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