Salary up to RM3500 Mandarin Speaker Customer Care Consultant in Airline Industry
Sepenuh Masa
MYR 3,000.00 - 3,500.00
Junior
0 tahun pengalaman
Customer Service (Customer Service - General)
(On Site) 47301 Ara Damansara, Selangor, Malaysia
Salary up to RM3500 Mandarin Speaker Customer Care Consultant in Airline Industry
(On Site) 47301 Ara Damansara, Selangor, Malaysia
Butiran Pekerjaan
· Handling all inbound calls, Email, and Live Chat pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company’s services.
· Assist customer in planning, booking or rebooking request.
· Liaise with internal support team to resolve disputes and ensure customer satisfaction.
· Resolve customer complaints and enquiries in relation to changes in travel dates and related services.
· Provide assistance with booking or changing flight through Live Chat.
· Assist in processes of refunding and cancelling flight ticket.
Keperluan
· Applicants with SPM level qualification and above are welcome
· Proficiency and Fluent in Mandarin, English, BM is required for this position (Read, Speak, Type)
· Have no issue to work on 8am – 9pm Rotational shift (9 hours per shift including 1 hour break time)
· Willing to commit on 5 days work per week (Rotational 2 off day per week)
· Willing to work on weekend or public holidays based on shift arrangement
· Able to start working on 23 October
· Have no issue to be fully work based at Petaling Jaya, Selangor Office
Kemahiran
Faedah
Latar Belakang Syarikat
Agensi Pekerjaan JEV Management Sdn. Bhd.
Nombor Pendaftaran SSM: -
We are a fully licensed recruitment agency (JTKSM 860) with extensive experience in advising businesses on recruitment and placement matching the right talents to the jobs based on their area of expertise, and sourcing the right talents for our clientele.
This extends to providing onboarding, corporate training to coaching services which are critical to raising productivity and ROI as well as talent retention. (Providing onboarding, corporate training, and coaching services is crucial for increasing productivity, ROI, and talent retention. These services play an important role in helping employees become productive quickly, developing their skills, and retaining them in the long run.)
In recruitment, speed is of the essence. Being a niche player in four major industries, namely IT, Hospitality/ Retail, Finance, and Contact Centre/ Customer Service, we have the in-depth industry and market knowledge to source and supply the ideal talents that suit the needs of the industries speedily and within clear requirements.
At JEV Management, we strongly believe in smart customization, whereby we would tailor our strategy based on the client’s needs, from job fit to alignment to organizational goals and culture. Our Corporate Training and Coaching services also offer highly customized solutions to meet the unique needs of our clients. We work closely with our clients to ensure they get the best talent acquisition and development solutions.
We view every potential hire from the holistic perspective of the talent life-cycle, from recruitment to development to progression. Our highly integrated and flexible approach is the reason why we have been receiving talent placement requests from both local and international firms. Besides adhering to high values and ethics, we offer robust market knowledge in guiding and coaching career seekers, and advising the client, especially when there is insufficient knowledge in the local or international market talent pool.
We emphasized the values and expectations of our clients, and fulfilling their expectations and needs will always be our priority.
Foto Syarikat
Berhati-hati dengan penipuan. JANGAN memberikan maklumat peribadi atau wang kepada pihak yang tidak dikenali. Sahkan identiti sebelum bertindak. Laporkan segera jika mengesyaki penipuan. Kekal maklum dan kekal selamat.
Agensi Pekerjaan JEV Management Sdn. Bhd.
Lihat ProfilKerja lain Dalam Majikan
- Syarikat
- Tips Kerjaya
- Acara
- Bahasa
- Log Masuk Daftar
-
- Untuk Majikan Rekrut Pekerja
© Hakcipta 2024 Agensi Pekerjaan JEV Management Sdn. Bhd., registered in Malaysia (Company No: 201701016948 (1231113-U), EA License No. JTKSM860)
© Hakcipta 2024 Job Majestic Sdn. Bhd., registered in Malaysia (Company No: 201701037852 (1252023-X))