[Urgent Hiring-Up to RM 4900] Mandarin Speaking Customer Service Officer (KL Sentral)
Sepenuh Masa
MYR 4,300.00 - 4,900.00
Junior
2 tahun pengalaman
Customer Service (Customer Service - General)
(On Site) KL Sentral, 50470 Kuala Lumpur, Kuala Lumpur, Malaysia
[Urgent Hiring-Up to RM 4900] Mandarin Speaking Customer Service Officer (KL Sentral)
(On Site) KL Sentral, 50470 Kuala Lumpur, Kuala Lumpur, Malaysia
Butiran Pekerjaan
- Handle daily inbound & outbound calls, email and live chat to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the social media platform services
- Understand customer enquiries and ensure they are answered or routed through the appropriate channel
- Demonstrate a strong customer service orientation and take responsibility to ensure customer are satisfied
- Provide appropriate solutions or alternatives in the most effective/efficient manner to resolve customers issues
Keperluan
- Minimum possess at least SPM level (with 2 years Customer Service Experience)
- Fresh Graduates (Diploma or Degree) are welcome to apply
- Fluency in Traditional Mandarin (speak, read and type) is required for this position
- Average English communication skill is required
- Willing to commit at 24-hour rotational work shift
- Willing to commit on 5 days work per week (with 2 rotational offday)
- Able to commit morning shift, noon shift, and night shift (9 hours work included 1 hour of break per shift)
- Able to work in KL Sentral (fully on-site office)
- Preferable to start working on 7th October 2024
Kemahiran
Latar Belakang Syarikat
Agensi Pekerjaan JEV Management Sdn. Bhd.
Nombor Pendaftaran SSM: -
We are a fully licensed recruitment agency (JTKSM 860) with extensive experience in advising businesses on recruitment and placement matching the right talents to the jobs based on their area of expertise, and sourcing the right talents for our clientele.
This extends to providing onboarding, corporate training to coaching services which are critical to raising productivity and ROI as well as talent retention. (Providing onboarding, corporate training, and coaching services is crucial for increasing productivity, ROI, and talent retention. These services play an important role in helping employees become productive quickly, developing their skills, and retaining them in the long run.)
In recruitment, speed is of the essence. Being a niche player in four major industries, namely IT, Hospitality/ Retail, Finance, and Contact Centre/ Customer Service, we have the in-depth industry and market knowledge to source and supply the ideal talents that suit the needs of the industries speedily and within clear requirements.
At JEV Management, we strongly believe in smart customization, whereby we would tailor our strategy based on the client’s needs, from job fit to alignment to organizational goals and culture. Our Corporate Training and Coaching services also offer highly customized solutions to meet the unique needs of our clients. We work closely with our clients to ensure they get the best talent acquisition and development solutions.
We view every potential hire from the holistic perspective of the talent life-cycle, from recruitment to development to progression. Our highly integrated and flexible approach is the reason why we have been receiving talent placement requests from both local and international firms. Besides adhering to high values and ethics, we offer robust market knowledge in guiding and coaching career seekers, and advising the client, especially when there is insufficient knowledge in the local or international market talent pool.
We emphasized the values and expectations of our clients, and fulfilling their expectations and needs will always be our priority.
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Agensi Pekerjaan JEV Management Sdn. Bhd.
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© Hakcipta 2024 Agensi Pekerjaan JEV Management Sdn. Bhd., registered in Malaysia (Company No: 201701016948 (1231113-U), EA License No. JTKSM860)
© Hakcipta 2024 Job Majestic Sdn. Bhd., registered in Malaysia (Company No: 201701037852 (1252023-X))