You will be reporting directly to the Process Improvement Manager and will work closely with the Aftersales and CCL team to achieve Carsome’s vision, mission, and strategic goals which play a critical role in the success of the brand. You will also be working closely with counterparts to optimize and implement processes; leading cross-functional initiatives along with regional and local teams to improve the overall end-to-end process. Your Day-to-Day -Analyze Aftersales and CCL overall processes to identify areas of improvement. -Ability to assist the teams in designing, improving and monitoring of SOP. -Able to collaborate with cross-functional teams for both Aftersales and CCL to align on processes. -Perform operation data analysis and provide improvement initiatives. -Operation audit management - audit/corrective action template, execution, recommendation. -New process improvement execution - evaluate the changes impact and report on progress and outcome. -Other duties may be assigned [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-carsome-job-senior-executive-process-improvement] ; Requirements:- Your Know-How -Diploma and or Degree in Operation Management or similar field -Min 3 years in related field would be an added advantage -Strong communication skills -Ability to work independently and reliably -Ability to organize and prioritize tasks including delegation of tasks when appropriate -An analytical mind with problem-solving skills -Excellent organizational and multitasking abilities -Knowledge of, or ability to quickly acquire, proven ability with the roles and function of the assigned department -Knowledge on Microsoft Office, Excel, Word, Power Point, etc.