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Agensi Pekerjaan JEV Management Sdn. Bhd.

Lepasan Graduan & Berpengalaman Kerja Terkini

[UP TO RM 4500] Customer Support Associate in Fintech Industry [Trading] – (Puchong)

Sepenuh Masa (9:00AM - 5:00PM)

MYR 3,000.00 - 4,500.00

Junior

1 tahun pengalaman

Customer Service (Management)

(On Site) Puchong, 47160 Puchong, Selangor, Malaysia

[UP TO RM 4500] Customer Support Associate in Fintech Industry [Trading] – (Puchong)

(On Site) Puchong, 47160 Puchong, Selangor, Malaysia

Butiran Pekerjaan

Event Management: Coordinate and assist in webinars, online workshops, and Zoom sharing sessions.
Sales Support: Engage in the sales process by interacting with customers, resolving queries, closing sales, handling payments, and following up on sales.
Customer Relationship: Cultivate strong relationships with customers to enhance satisfaction and retention.
Service Quality: Maintain high standards of service quality and assist with administrative tasks as needed.
Student Guidance: Guide students in developing the correct trading mindset.
Trading Experience: Beneficial but not mandatory.

Keperluan

Job Benefits;

Salary Range: RM3,000 – RM4,500
Working Hour: Monday – Saturday (9am to 5pm)
Location: Puchong
Event Hours: Availability for extended hours and weekends during events and workshops as needed (OT Pay Available).
Career Progression: Clear paths to managerial roles for your future growth.
Employee Well-being: Additional perks including sports, recreational activities, and exclusive employee vacation benefits.

Job Requirements;

Education: Minimum possess SPM level and fresh graduates are encouraged to apply.
Language Proficiency: Fluent in English, Bahasa Malaysia, and Mandarin. *(Mandarin proficiency is a plus point for communicating with Mandarin-speaking clients, but not required. All candidates are welcome to apply.)
Technical Skills: Proficient in G Suite and Microsoft Office; coding knowledge is a plus.
Learning Mindset: Eager to learn new technologies that enhance work efficiency.
Problem-Solving: Excellent problem-solving skills and attention to detail.
Interpersonal Skills: Positive attitude, supportive, patient, and prioritizes every customer. Strong relationship-building abilities with prospects and team members.
Trading Experience: Beneficial but not mandatory.

Bahasa Yang Diperlukan

Bahasa Inggeris Bahasa Melayu Bahasa Cina

Kemahiran

Diperlukan (Mesti) Diutamakan (Tambahan)

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Agensi Pekerjaan JEV Management Sdn. Bhd.

Nombor Pendaftaran SSM: -

Lepasan Graduan & Berpengalaman Kerja Terkini

We are a fully licensed recruitment agency (JTKSM 860) with extensive experience in advising businesses on recruitment and placement matching the right talents to the jobs based on their area of expertise, and sourcing the right talents for our clientele.

This extends to providing onboarding, corporate training to coaching services which are critical to raising productivity and ROI as well as talent retention. (Providing onboarding, corporate training, and coaching services is crucial for increasing productivity, ROI, and talent retention. These services play an important role in helping employees become productive quickly, developing their skills, and retaining them in the long run.)

In recruitment, speed is of the essence. Being a niche player in four major industries, namely IT, Hospitality/ Retail, Finance, and Contact Centre/ Customer Service, we have the in-depth industry and market knowledge to source and supply the ideal talents that suit the needs of the industries speedily and within clear requirements.

At JEV Management, we strongly believe in smart customization, whereby we would tailor our strategy based on the client’s needs, from job fit to alignment to organizational goals and culture. Our Corporate Training and Coaching services also offer highly customized solutions to meet the unique needs of our clients. We work closely with our clients to ensure they get the best talent acquisition and development solutions.

We view every potential hire from the holistic perspective of the talent life-cycle, from recruitment to development to progression. Our highly integrated and flexible approach is the reason why we have been receiving talent placement requests from both local and international firms. Besides adhering to high values and ethics, we offer robust market knowledge in guiding and coaching career seekers, and advising the client, especially when there is insufficient knowledge in the local or international market talent pool.

We emphasized the values and expectations of our clients, and fulfilling their expectations and needs will always be our priority.

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