Service Crew
Sepenuh Masa (11:00AM - 11:00PM)
MYR 1,500.00 - 2,000.00 (Boleh dirunding)
Junior
1 tahun pengalaman
Food/Beverage/Restaurant Service (Restaurant Waiter)
(On Site) 26, Jalan Tun Mohd Fuad 1, 60000 Taman Tun Dr. Ismail, Kuala Lumpur, Malaysia
Service Crew
(On Site) 26, Jalan Tun Mohd Fuad 1, 60000 Taman Tun Dr. Ismail, Kuala Lumpur, Malaysia
Butiran Pekerjaan
Customer Service:
Greet customers warmly, take food and beverage orders, and assist with menu selections. Provide prompt, friendly, and efficient service to ensure customer satisfaction.
Order Taking and Processing:
Accurately input customer orders into the point-of-sale (POS) system, communicate orders to the kitchen or bar, and process payments.
Food and Beverage Service:
Serve food and drinks to customers in a timely and efficient manner, ensuring correct items are delivered and presented according to restaurant standards.
Cleanliness and Maintenance:
Maintain cleanliness in the dining area, including wiping down tables, cleaning chairs, and keeping the floors free from debris. Ensure that service areas are organized and well-stocked with necessary supplies.
Kitchen Support:
Assist with food preparation and assembly, such as preparing condiments, assembling trays or meal boxes, and refilling supplies as needed.
Handling Customer Complaints:
Address any customer complaints or concerns professionally and calmly. Escalate issues to a supervisor or manager when necessary.
Cash Handling:
Handle cash and credit transactions accurately and responsibly. Provide correct change to customers and follow cash handling procedures.
Team Collaboration:
Work closely with other team members, including kitchen staff and other service crew, to ensure efficient restaurant operations.
Stock and Inventory Management:
Assist with monitoring stock levels for supplies like napkins, condiments, and utensils, and notify supervisors when stock needs to be replenished.
Health and Safety Compliance:
Follow food safety standards and health regulations to ensure a clean and safe environment for both customers and staff.
Supporting Promotions and Sales:
Promote special offers, new menu items, or discounts to customers, encouraging upselling when appropriate.
Maintaining a Positive Attitude:
Ensure a positive and friendly attitude, especially when interacting with customers, to enhance their overall experience.
Keperluan
- High school diploma or equivalent preferred.
- Previous experience in customer service, preferably in a restaurant or hospitality setting.
- Ability to work in a fast-paced environment.
- Strong communication skills and ability to interact positively with guests and team members.
- Knowledge of food safety standards is a plus.
- Availability to work shift, including nights, weekends, and holidays.
Kemahiran
Latar Belakang Syarikat
Adni Food & Drinks Sdn Bhd
Nombor Pendaftaran SSM: -
KBB Burger & Steak is a homegrown Malaysian brand created by owner-Adni Hazimee who had a dream of giving 5-star hospitality & good food to the locals. Often regarded as the epicentre of a modern steakhouse, KBB Burger & Steak is home to beef & food lovers throughout Pantai Timur. KBB Burger & Steak’s aim was to bring the flavours taste and ambience of a proper steakhouse in its food, menu options and settings.
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Adni Food & Drinks Sdn Bhd
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