📢 Join Our Team as a Customer Service Specialist !

Are you passionate about providing exceptional customer service? Do you have a knack for solving problems and a keen interest in the printing industry? If so, we want to hear from you!

 

✨ What We Offer: 

💼 Job Position: Customer Service Specialist (Mandarin Speaker)

⏰ Working Hours: Shift Rotational Basis

📍 Location: Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT)

💸 Salary: Monthly salary with minimum RM2800, plus KPI incentive up to RM500

 

🌟 Perks & Benefits:

🏖️ Paid Time Off: Generous vacation days and holidays. (5 working days per week)

📈 Growth Opportunities: Professional development and career advancement.

🩺 Health Coverage: Medical leave entitlement

👥 Team Environment: Work with a supportive and dynamic team.

 

🔍 Key Responsibilities:

🖨️ Product Support: Assist customers with related inquiries, troubleshooting, and resolving issues.

💬 Communication: Respond promptly and courteously to customer emails, calls, and chats.

📊 Reporting: Maintain accurate records of customer interactions and feedback.

🤝 Customer Satisfaction: Ensure a high level of customer satisfaction by going above and beyond in service delivery.