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Agensi Pekerjaan JEV Management Sdn. Bhd.

Basic RM 3,000 Cantonese-English Speaking Customer Service Executive @ Petaling Jaya

全职 (9:00AM - 12:00AM)

≧ MYR 3,000.00

初级

0 年经验

Customer Service (Customer Service - General)

(办公室) 47301 Ara Damansara, Selangor, Malaysia

Basic RM 3,000 Cantonese-English Speaking Customer Service Executive @ Petaling Jaya

(办公室) 47301 Ara Damansara, Selangor, Malaysia

职位详情

· Handle inbound calls, emails, and live chat, providing accurate information, resolving issues, and assisting with bookings, cancellations, and general queries.

· Collect and report customer feedback to help improve service quality and identify areas for operational improvements.

· Document and track customer interactions across all channels, maintaining detailed records and updating customer information as needed.

· Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied.

Benefits:

· Monthly salary: RM 3,000 basic + RM 200 Training Allowance (entitled after training) + Up to RM 500 Night Shift + Up to RM 300 KPI

· EPF and SOSCO

· Employees are entitled to 14 days of medical leave and 12 days of paid annual leave per year

· Office is located nearby an LRT station

· 1-month paid training provided

工作要求

· Candidates must have a minimum of SPM and above.

· Candidates should be fluent in traditional Mandarin. (Read, Speak, Type)

· Must be proficient in conversational English.

· Must be able to work 9-hour shifts between 9am - 12am, including a 1-hour break.

· A standard work week consists of 5 working days followed by 2 rotation days off.

· Job is based in office at Petaling Jaya (PJ).

· Able to start working on 25 September 2024.

必备语言

中文英文

技能

必要 (必须) 首选 (加分)

福利

Training Provided

Next to LRT

EPF & Socso

Annual Leave

公司介绍

Agensi Pekerjaan JEV Management Sdn. Bhd.

SSM 注册号: -

We are a fully licensed recruitment agency (JTKSM 860) with extensive experience in advising businesses on recruitment and placement matching the right talents to the jobs based on their area of expertise, and sourcing the right talents for our clientele.

This extends to providing onboarding, corporate training to coaching services which are critical to raising productivity and ROI as well as talent retention. (Providing onboarding, corporate training, and coaching services is crucial for increasing productivity, ROI, and talent retention. These services play an important role in helping employees become productive quickly, developing their skills, and retaining them in the long run.)

In recruitment, speed is of the essence. Being a niche player in four major industries, namely IT, Hospitality/ Retail, Finance, and Contact Centre/ Customer Service, we have the in-depth industry and market knowledge to source and supply the ideal talents that suit the needs of the industries speedily and within clear requirements.

At JEV Management, we strongly believe in smart customization, whereby we would tailor our strategy based on the client’s needs, from job fit to alignment to organizational goals and culture. Our Corporate Training and Coaching services also offer highly customized solutions to meet the unique needs of our clients. We work closely with our clients to ensure they get the best talent acquisition and development solutions.

We view every potential hire from the holistic perspective of the talent life-cycle, from recruitment to development to progression. Our highly integrated and flexible approach is the reason why we have been receiving talent placement requests from both local and international firms. Besides adhering to high values and ethics, we offer robust market knowledge in guiding and coaching career seekers, and advising the client, especially when there is insufficient knowledge in the local or international market talent pool.

We emphasized the values and expectations of our clients, and fulfilling their expectations and needs will always be our priority.

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