Handle customer inquiries and provide accurate information on services, pricing and timelines.
Follow up with customers to address queries and secure bookings.
Assist the cs in daily operations, including documentation and administrative tasks.
Work closely with the internal teams to ensure smooth execution of shipments.
Plan shipments based on product availability and customer request.
Obtain pricing from shipping liners and update to relevant stakeholders.
Perform any other responsibilities assigned by the management as needed.