We are seeking a motivated and detail-oriented Delivery Assistant Manager to join our software engineering team. The ideal candidate will play a crucial role in supporting the Delivery Manager to ensure the smooth execution of software delivery projects, maintaining high standards of service and efficiency. What you’ll do:- -Support Delivery Operations: Assist in managing daily delivery operations, ensuring timely and accurate delivery of software products and updates. -Team Coordination: Work closely with the software engineering team to coordinate tasks, manage schedules, and ensure project milestones are met. -Client Communication: Act as a liaison between clients and the delivery team, addressing client inquiries and resolving delivery-related issues promptly.  -Project Management: Assist in planning, executing, and monitoring software delivery projects, ensuring they are completed on time and within budget.  -Quality Assurance: Collaborate with the QA team to ensure all deliverables meet quality standards and client requirements.  -Documentation: Maintain accurate project documentation, including project plans, status reports, and client communications. -Performance Monitoring: Track and analyze delivery metrics, providing insights and recommendations for continuous improvement. -Problem Solving: Identify and resolve any delivery-related issues, such as delays or technical challenges, in a timely and effective manner. -Process Improvement: Assist in developing and implementing processes to enhance delivery efficiency and quality. -Stakeholder Coordination: Collaborate with other departments, such as sales, customer support, and product management, to ensure alignment and successful project outcomes. -Training and Development: Support the training and development of delivery team members, ensuring they have the necessary skills and knowledge to succeed.  -Product Support -Incident Management: Monitor, track, and manage incidents related to product delivery, ensuring quick resolution and minimal impact on customers. -Problem Management:* Analyze recurring issues and implement long-term solutions to prevent future incidents. -Automation and Functional Testing: -Collaborate with the QA team to design and implement automated testing processes to ensure the quality and functionality of software products. -Conduct functional testing to validate software features and identify any defects or issues. -Product Validation and Acceptance Testing -Coordinate acceptance testing with clients and internal stakeholders to ensure the delivered products meet the agreed-upon specifications and requirements. -Document and report on acceptance testing results, facilitating final approval and product release. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-involve-asia-job-delivery-assistant-manager] ; Requirements:- Qualifications -3+ years of experience in Software Delivery and technical project management. -Worked in an Agile and fast-paced environment. -Proficiency in stakeholder management, cross-functional teams, and fostering a collaborative environment. -Proficiency in using task and ticket management tools, such as Clickup, Jira, Freshworks and more. What sets you apart -Proven success in implementing and driving product delivery. -You are interested in building products in an Agile environment: moving quickly, wearing multiple hats, continuously learning. -You are highly motivated, have a strong sense of ownership, and can drive projects end-to-end. -You are a strong English communicator, for both technical and non-technical topics. -You are an active listener and public speaker.