To monitor merchant sales performance
To identify and develop new account.
To create and build up good relationship between organization and merchant to create loyalty business partner.
To handle merchant / customer complain and feedback to management for operation improvement.
To gather market information such as competitor activities and customer behavior.
To conduct training to merchant.
To handle & follow up merchant’s complaints & feedback.
To ensure sufficient form and POP at merchant as well as ensuring maximum market exposure.
Negotiate with merchant in order to get best solution which benefit both company and merchant.